Creative Contribution:Microsoft System Center Advisor Video

In my role as a social media project manager,I have been fortunate to wear many hats that make the job that much more fun! As for this video,I was part of the creative team,interviewed the key stateholder in the project and played a high tech geek. I personally like the ode [...]

The Suitcase Series:Briggs & Riley BRX Adventure Travel Gear

As a Canadian expat living in Shanghai,my project work has required me to travel more than average in 2011. I’ve been fortunate to have traveled to Bangkok,Hong Kong,Seattle,New York and Beijing. At some point along the way,I started to realize that my suitcase was falling apart. Zipper broken here,clip [...]

Mini Case Study:IBF Demand Planning &Social Media in China

http://www.ibf.org/ Institute of Business Forcasting and Planning 2011 info(at)ibf.org . This video has been designed for the purposes of a mini case study on social media relationship building &to highlight the social media efforts of IBF in China. [...]

Twitter Weekly Updates for 2011-08-21

I'm at Parkyard Hotel Shanghai [pic]:http://t.co/JyXC954 # @SarahEllerby Hi Sarah -thx –He's due around Oct 1st. We've got a good doctor and international clinic. We get a ultra sound each visit. in reply to SarahEllerby # @jessicalawrence @brianquinn –Hey guys! Can you believe NYC was 2mnths ago!!! in reply to jessicalawrence [...]

Stellar Customer Service Influencer list (MindTouch)

Last week,I posted about how I was able to be an influencer during Internet Week 2011 NYC. I genuinely have a passion for what’s out there in the social space. This week I thought I would share out some impressive folks that have dedicated a lot of time and effort in the customer service [...]

Twitter Weekly Updates for 2011-08-14

Checkin on the baby aka little man in shanghai (@ American Sino Hospital) http://4sq.com/qCBiCw # @ckburgess Thanks Cheryl –I appreciate it! in reply to ckburgess # @stacyrobin no problemo in reply to stacyrobin # @sioksiok haha…Thank you –dude is coming into the light around October.. in reply to sioksiok # @KillerSocial Soon [...]

140Conf NYC 2011 –My Enjoyable Moments in Social Media Talk

I was honoured to be able to present at 140conf NYC 2011.

Brands That Do Customer Service the Right Way (GetSatisfaction)

In my role as a social strategist,it was interesting to me to see who was represented in this infographic and who was missing. [...]

Internet Week NYC 2011 –Top Influencer Infographic including @ourmaninsh

This June I was fortunate to participate in a number of Internet Week NYC events where I met extraodinairy people doing extraordiniary coolness on the web :) [...]

Twitter Weekly Updates for 2011-08-07

@WebInTravel Thought i might also include @remembary as another excellent resource for a trip journal re:ipad 2 etc in reply to WebInTravel # @PinkOliveFamily Ya –David's getting more media exposure due to a Canadian promo he's been working on. Peter in reply to PinkOliveFamily # @ladyxtel I like it for the microbrews [...]

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